I have helped over 600 Adult Family Home providers throughout WA state - in all manner of issues. Whether it is a weekend, evening, or holiday, I am available for any emergency call. I help providers with severe troubles that threaten their license. I quickly respond to calls and emails to help providers feel at ease. I give providers their options with potential outcomes. Issues involving: investigations, employment, lease and negotiations, Medicaid conversion, discharge or transfers, preventing potential complaints, caregiver problems, dealing with difficult POAs, removing citations, appealing revocations and summary suspensions, writing quality admission agreements. Informal dispute resolution and Office of administrative hearings and Ombudsman meetings. I understand how RCS applies the WACs and how the administrative law judges apply the RCWs.